Finding a Qualified Scopist
Finding a reliable scopist is critical to maintaining your workflow and ensuring clean, accurate transcripts. To build a dependable support team, tap into these primary sourcing channels:
- Professional Associations & Directories: Begin your search with established industry groups. The NCRA (National Court Reporters Association) directory is a reliable place to find verified professionals who understand the standards of the court reporting industry.
- Dedicated Platforms: Utilize specialized job boards like ReporterSupport.com, which are built specifically to connect working court reporters with qualified legal support professionals.
- Word of Mouth & Networking: Peer recommendations remain one of the most effective ways to find top-tier talent. Ask trusted colleague reporters or established working scopists if they have recommendations or colleagues taking on new clients.
- Scoping Schools & Training Programs: Reach out to reputable, trusted training programs—such as the Best Scoping Techniques training program—to connect with capable, recently graduated professionals who are eager to build long-term working relationships or experienced scopists looking to add to their workload.
- Social Media & Professional Networks: Join specialized Facebook groups dedicated to court reporting resources, collaboration, and professional support, and utilize LinkedIn to search for independent scoping professionals with proven legal backgrounds.
- NOTE: It’s always wise to do extra research and background of foreign scopists/proofreaders. Unfortunately, there are some scammers out there!
Evaluating the Prospective Scopist
When evaluating a potential partnership, it is crucial for a court reporter to conduct a thorough vetting process to ensure the scopist’s skills and workflow align with your professional standards.
Foundational Questions
- Where were you trained? Identifying the training source is vital. Ensure their education aligns with the professionalism you expect. Were they trained by a reputable professional training program such as BeST Scoping Techniques? Did a court reporter train/mentor the scopist? Be wary of anyone who cannot prove where/how they gained the knowledge to call themselves a professional scopist.
- How long have you been scoping or how many files have you completed? Most reporters ask about the experience of the scopist, but time does not necessarily give you the best picture of the work the scopist has actually done. You may find a scopist who says she has five years of experience but only does a few jobs a month. You may have another scopist who says she has a year of experience, but she does two or three jobs a week. Who has the most experience?
- What CAT software do you use? It is essential that the scopist’s software is compatible with yours to ensure seamless file transfer and editing capabilities. While RTF conversions are possible between CAT systems, there can be all kinds of formatting issues that can create a very unwanted nightmare and tons of extra work. It’s best to stick with a scopist on your system.
- What is your typical turnaround time? Establishing clear expectations for deadlines will help you manage your own delivery schedule. When discussing turnaround time with the scopist, be sure to clarify whether the turnaround time is your turnaround time or hers. For instance, if you tell a scopist the turnaround time is three days, does that equate to three days for her to get it back to you or is that three days for you to send it to the attorneys? If it’s the latter, you will need time to check flags and proof the file, so that will mean the scopist will need to return it faster. Understanding the exact timeline for files being returned will avoid unexpected sleepless nights.
- Availability During Trials: If you handle long-term trials, inquire if the scopist has the capacity to commit to daily turnarounds and if they are available for potential last-minute changes to the production schedule.
- What is your preferred method of communication? Clarify whether you prefer email, instant messaging, or phone calls for questions. This is especially important when working in real time together when issues may need to be addressed much faster.
- What is your experience with specific reporting topics? If you specialize in medical, technical, or complex litigation, ask if they have experience with the associated terminology. Most scopists can handle any type of file, but you may wish to find one who has more experience in the types of cases you cover.
- What is your standard for verbatim vs. edited transcripts? Discuss how they handle filler words, stutters, and false starts to ensure their final product matches your preference.
- Do you have a process for handling audio that is unclear or difficult to understand? A professional should have a protocol for marking these sections or flagging them for your attention.
- How do you handle research for proper nouns and specialized terminology? Ask about their research process to ensure accuracy in names, locations, and technical jargon. Discuss how to “flag” uncertainties.
- Can you provide professional references? Speaking with other court reporters who have worked with the scopist can provide the most reliable insight into their reliability and attention to detail. Do note, however, that many reporters will not want to “share” their trusted scopist, so it might not be possible to get the references.
Defining the Scope of Services
When interviewing a potential partner, discuss the following administrative and technical expectations:
Title Pages and Indices: Clarify if you expect the scopist to complete the cover page, appearances page, and indices. Some reporters prefer to handle these themselves to maintain total control over the formatting, while others view them as part of the total transcript package. If the scopist is to handle these things, you will need to send them the proper file format that you use. Do note that some scopists charge an additional fee to fill in title pages, so be sure to ask about that.
Formatting and Preferences: Ensure the scopist is fully aware of your specific formatting preferences, such as how you handle parentheticals, speaker IDs, and exhibit marking styles. If possible, supply the scopist with the include/block files for what should be inserted for breaks, discussions off the record, reporter clarifications/interruptions, et cetera. If you want the scopist to fill in the exhibit parenthetical, be sure to note if they should just put in the number or add a description.
Assembling a team for daily copy or long trials
Building a Daily Copy Trial Team: Workflow and Best Practices
Tackling daily copy trials requires a well-coordinated team, seamless communication, and a streamlined workflow to ensure speed and accuracy under tight deadlines. Below is a blueprint for organizing and running a successful daily copy team.
1. Leadership and Coordination
- Build the team: Ask for recommendations of scopists who have experience with daily copy. If you will be doing a trial over several weeks, four scopists and two proofreaders is a good place to start. Many scopists have formed teams for this very purpose.
- Designate a Lead Scopist: Put one experienced scopist in charge as the Lead Scopist. The lead acts as the primary point of contact for the reporter, coordinates workflow distribution, and helps keep the team on the same page, so to speak, throughout the case.
2. Establishing the Schedule
- Create a Realistic Production Schedule: Map out the timeline for the case well in advance. Establish clear milestones for when rough drafts, if any, must be sent, and what time the final copy is due.
3. Workflow and Division of Labor
To keep pages moving continuously, divide the daily workload using one of two effective methods:
- AM/PM Split: Assign one scopist to handle the morning session and another to handle the afternoon session.
- Leapfrogging: Have scopists alternate in blocks—such as leapfrogging over each other every 25 pages.
4. Real-Time Collaboration and Terminology
- Shared Google Doc for Terms and Spellings: Set up a live Google Doc at the start of the trial for running glossaries, proper nouns, medical/technical terminology, and tricky spellings. All team members (and the reporter, if possible) can update this in real time to ensure consistency across all sections of the transcript.
- Continuous Communication: Stay in constant contact throughout the day via group messaging. Quick check-ins keep the production pipeline moving without bottlenecks.
5. Proofreading and Finishing the Day
- Integrate a Proofreader: Position a dedicated proofreader to start a few hours behind the scopists. As sections are scoped and finalized, they flow directly to the proofreader to catch typos, punctuation errors, and citation glitches.
- Closing Out the Day: Once the final pages are scoped and proofed, they will be ready for a final check by the reporter and ready for delivery.
Scoping and Proofreading: Understanding the Distinction
To maintain the highest standard of accuracy, it is essential to distinguish between the roles of scoping and proofreading. While both are critical components of transcript production, they serve entirely different functions in the workflow.
Scoping
A scopist conducts a meticulous, word-for-word review of the transcript against the audio recording using an editing version of the reporter’s Computer-Assisted Transcription (CAT) software. Their primary responsibilities include:
- Identifying and resolving untranslated steno.
- Correcting missing or inaccurate words and punctuation.
- Ensuring proper page layout and formatting.
- Executing a thorough spell-check of the document.
Proofreading
Proofreading occurs after a job has been scoped. A proofreader reviews the finalized text to catch residual punctuation or spelling errors, stylistic inconsistencies, and other oversights that require the reporter’s attention prior to final production and printing.
Proofreader Workflow and Delivery Methods
When collaborating with a proofreader, working styles and delivery methods generally fall into two categories, which can also impact pricing:
- CAT System Integration: Some proofreaders utilize their own CAT system to make direct corrections within the file, flagging only those items that require the reporter’s direct judgment or attention.
- External Document Review: Other proofreaders review the material using PDF or Word files because they do not operate a CAT system. When using an external proofreader, you will receive an internal errata sheet detailing their suggested corrections, requiring you to manually input the changes into your software.
While manually incorporating changes from an external errata sheet takes more time, it provides the distinct advantage of allowing you to personally review, accept, or reject each suggested modification before finalizing the transcript.
The Importance of Separation of Duties
It is strongly recommended that the scopist not serve as the proofreader for the same file. When an individual proofreads their own previously scoped work, cognitive bias often occurs: the brain recognizes what it intended to write and consistently skips over errors that were missed during the initial scoping pass. Utilizing a separate professional for proofreading provides an indispensable secondary layer of quality control.
Step-by-Step Guide: Exchanging Files with Your Scopist
CaseCATalyst
Step 1: Preparing and Exporting the Job
- Open your computer-aided transcription (CAT) software and go to your Manage Jobs screen.
- Highlight the specific job file you want to send.
- Export or back up the file package (including the audio, dictionary, and steno notes) into a dedicated folder or compressed .zip archive so all necessary components stay together by selecting Tools and then Backup.
Step 2: Transferring the File securely
Choose a reliable file-sharing method that ensures data security and handles large audio files easily:
- Cloud Storage (Dropbox, Google Drive, or OneDrive): Upload the job folder to a shared folder or generate a secure, password-protected download link.
- Dedicated Case Management Platforms: If you and your scopist use a specialized portal or secure transfer service, upload the file directly through that platform.
- RealTeam Invitation: If you use RealTeam, you can invite the scopist into the file. This will give them a workable copy on their end immediately.
Step 3: Notifying Your Scopist
Send a quick message (via email, text, or your preferred messaging app) letting your scopist know the file is on the way. Include any specific instructions, such as:
- Deadlines or turnaround expectations.
- Specific style preferences or tricky terminology unique to the case.
- Any known audio trouble spots or missing exhibits.
Step 4: Receiving and Restoring the Finished Job
Once your scopist has completed the work and sent the file back:
- Download the returned file package from your secure transfer method.
- Extract or move the updated files into your active working directory within your CAT software. If sent a zipped/backup file, go to Tools/Restore. If sent just the text .sgngl file, simply copy/move the file to your user directory.
Eclipse:
Receiving Files and Audio Syncing in Eclipse
File Location and Organization
- Directory Path: Your Eclipse files and associated audio are stored under Documents/Eclipse/[user folder].
- Dedicated User Folders: You can create a brand-new user folder specifically for jobs sent to this scopist if you want to keep things organized.
- Returning Files: When your scopist sends the completed .ecl file back to you, it needs to be put in the same folder where the .ecl and .wav (or .opus) resides for that file.
Managing Audio Files
- Court/CAT Audio: Any audio file created inside Eclipse must stay in that exact same user folder, whichever folder you use, for the audio to sync properly with the transcript.
- External Audio: If you used an external recording device (such as a videographer’s feed or your own backup recorder), you can save it in the user folder, but it is not required. Because external audio does not sync directly with the .ecl file anyway, it will need to be played using an external application like Express Scribe.
Building a dependable support team and mastering the mechanics of secure file exchange ultimately transforms transcript production from a high-stress bottleneck into a streamlined, professional partnership. Whether you are ramping up for a fast-paced daily copy trial or simply looking to delegate everyday civil work, investing time upfront in clear communication, compatible software, and defined division of duties pays dividends in clean copy and peace of mind. By leveraging reputable training programs like BeST Scoping Techniques to connect with skilled professionals, thoroughly vetting potential candidates, and protecting your workflow with a strict separation between scoping and proofreading, you lay the foundation for a sustainable, long-term business relationship that keeps your pages moving and your schedule manageable.
